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Unwilling to leave the good Samaritans: How peer interpersonal-oriented citizenship behaviors retains “me”
Peng, Kelly Z.1,2; Chen, Zhijun3; Zhang, Iris D.4; Li, Jinsong3
2021-06-01
Source PublicationAsia Pacific Journal of Management
ABS Journal Level3
ISSN0217-4561
Volume38Issue:2Pages:669-685
Abstract

An emerging body of turnover literature has adopted a relational perspective with a focus on peer influence. In this study, by drawing on the social information processing perspective, we attempt to explain how and when other team members’ interpersonal-oriented citizenship behavior (ICB), as symbolic cues, reduced focal member’s turnover intention. Based on a sample of 462 employees across 80 teams from 13 Chinese organizations, we found the symbolic cues of peer ICB enhanced team cohesion and then reduced focal employees’ turnover intention. In addition, servant leadership weakened the negative effect of peer ICB on turnover intention through team cohesion. These findings expand current theorization of the relational perspective and knowledge about how and when peer interpersonal citizenship behavior thwarts focal employee turnover intentions.

KeywordChina Interpersonal Citizenship Behavior Servant Leadership Social Information Processing Turnover Intention
DOI10.1007/s10490-019-09685-x
URLView the original
Indexed BySSCI
Language英語English
WOS Research AreaBusiness & Economics
WOS SubjectManagement
WOS IDWOS:000647719200010
Scopus ID2-s2.0-85072106635
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Citation statistics
Document TypeJournal article
CollectionUniversity of Macau
Corresponding AuthorLi, Jinsong
Affiliation1.School of Management, Lanzhou University, Lanzhou, China
2.Department of Business Administration, Hong Kong Shue Yan University, North Point, Hong Kong
3.Department of Human Resources Management, College of Business, Shanghai University of Finance and Economics, Shanghai, China
4.Department of Management and Marketing, Faculty of Business Administration, University of Macau, Macau, China
Recommended Citation
GB/T 7714
Peng, Kelly Z.,Chen, Zhijun,Zhang, Iris D.,et al. Unwilling to leave the good Samaritans: How peer interpersonal-oriented citizenship behaviors retains “me”[J]. Asia Pacific Journal of Management, 2021, 38(2), 669-685.
APA Peng, Kelly Z.., Chen, Zhijun., Zhang, Iris D.., & Li, Jinsong (2021). Unwilling to leave the good Samaritans: How peer interpersonal-oriented citizenship behaviors retains “me”. Asia Pacific Journal of Management, 38(2), 669-685.
MLA Peng, Kelly Z.,et al."Unwilling to leave the good Samaritans: How peer interpersonal-oriented citizenship behaviors retains “me”".Asia Pacific Journal of Management 38.2(2021):669-685.
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