Residential College | false |
Status | 已發表Published |
Improving Brand Loyalty through Social Media Marketing: Is It Possible? An empirical study of S-O-R paradigm | |
Zichen Wang1; Tanapol Kortana1; Wenzhi Kuang2 | |
2020-12-07 | |
Conference Name | 2020 International Conference on Energy Big Data and Low-carbon Development Management, EBLDM 2020 |
Source Publication | E3S Web of Conferences |
Volume | 214 |
Pages | 01039 |
Conference Date | 18-20 December 2020 |
Conference Place | Nanjing, China |
Country | China |
Abstract | In this study, a questionnaire survey was conducted by the consumers who purchasing Huawei mobile phones in China under the social media environment as the test subjects. At present, research on self-congruence with brands is still centered offline, so this research aims to broaden the scope of the self- concept exploration to consider the role of self-congruence with brands in the network, besides, to explore that how social media marketing affects the brand loyalty of customers, and whether it will be affected by self-congruence. At the same time, based on the S-O-R theory, a research framework containing six hypotheses was proposed through this study. All hypotheses were supported after data analysis by using SPSS 25, nevertheless, management implications were proposed based on the research conclusions. |
DOI | 10.1051/e3sconf/202021401039 |
URL | View the original |
Language | 英語English |
Scopus ID | 2-s2.0-85097840029 |
Fulltext Access | |
Citation statistics | |
Document Type | Conference paper |
Collection | Faculty of Social Sciences |
Affiliation | 1.College of Innovation Management Suan Sunandha Rajabhat University Bangkok, Thailand 2.Faculty of Social Science University of Macau Macau, China |
Recommended Citation GB/T 7714 | Zichen Wang,Tanapol Kortana,Wenzhi Kuang. Improving Brand Loyalty through Social Media Marketing: Is It Possible? An empirical study of S-O-R paradigm[C], 2020, 01039. |
APA | Zichen Wang., Tanapol Kortana., & Wenzhi Kuang (2020). Improving Brand Loyalty through Social Media Marketing: Is It Possible? An empirical study of S-O-R paradigm. E3S Web of Conferences, 214, 01039. |
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