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Effects of trusting and being trusted on team citizenship behaviours in chain stores
Lau D.C.; Lam L.W.
2008
Source PublicationAsian Journal of Social Psychology
ISSN13672223
Volume11Issue:2Pages:141
Abstract

Previous studies showed a robust and positive relationship between subordinates' trust for leaders and their individual organizational citizenship behaviours. Building on this foundation, we examined two extensions. First, based on the team citizenship behaviours approach, we studied whether the same relationship held at the group level. Second, drawing from literature on leadership and self-efficacy, we studied whether leaders' perceptions of being trusted by their subordinates mattered in this trust relationship; we also examined how this perception affected team citizenship behaviours. Results showed that subordinates' trust for leaders and team citizenship behaviours were positively related at the team level. When leaders felt more trusted, teams showed more citizenship behaviours. Beyond these main effects, leaders' felt trust was found to negatively moderate the relationship between staff trust for leaders and team citizenship behaviours. Theoretical and practical implications of this research are discussed. © 2008 Blackwell Publishing Ltd.

KeywordChain Store Management Interpersonal Trust Team Citizenship Behaviour
DOI10.1111/j.1467-839X.2008.00251.x
URLView the original
Language英語English
WOS IDWOS:000255817500005
The Source to ArticleScopus
Scopus ID2-s2.0-43749085551
Fulltext Access
Citation statistics
Document TypeJournal article
CollectionUniversity of Macau
Recommended Citation
GB/T 7714
Lau D.C.,Lam L.W.. Effects of trusting and being trusted on team citizenship behaviours in chain stores[J]. Asian Journal of Social Psychology, 2008, 11(2), 141.
APA Lau D.C.., & Lam L.W. (2008). Effects of trusting and being trusted on team citizenship behaviours in chain stores. Asian Journal of Social Psychology, 11(2), 141.
MLA Lau D.C.,et al."Effects of trusting and being trusted on team citizenship behaviours in chain stores".Asian Journal of Social Psychology 11.2(2008):141.
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