Residential College | false |
Status | 已發表Published |
A Strategic Use of the Communication Mix in the Destination Image-Formation Process | |
Glenn McCartney1; Richard Butler2; Marion Bennett3 | |
2008 | |
Source Publication | Journal of Travel Research |
ABS Journal Level | 4 |
ISSN | 0047-2875 |
Volume | 47Issue:2Pages:183-196 |
Abstract | National tourist offices and tourism stakeholders are challenged to maintain and secure travel markets. Travelers are constantly bombarded with travel marketing messages. Compounding the challenge is a lack of research on effective, efficient, and optimal methods in convincing tourists to travel to a particular destination. To address this literature gap, a questionnaire survey on destination brand image research was conducted on outbound travelers from four major cities, examining their image perceptions of Macao and the degree of influence that various information sources had on destination selection. Results show that a communication mix strategy could be designed to more effectively manage tourist destination image perceptions. A cross-tabulation of the data revealed that the information sources affecting travel destination choice had varying levels of influence. A “Communication Effectiveness Grid” (CEG) was conceptualized from the research with quadrants indicating marketing resource effectiveness. The CEG has significant implications for destinations with limited budgets wishing to influence travelers. |
Keyword | Tourism Communication Effectiveness Grid Destination Image Marketing |
DOI | 10.1177/0047287508321201 |
Indexed By | SSCI |
Language | 英語English |
WOS Research Area | Social Sciences - Other Topics |
WOS Subject | Hospitality, Leisure, Sport & Tourism |
WOS ID | WOS:000266554500005 |
Scopus ID | 2-s2.0-53549095683 |
Fulltext Access | |
Citation statistics | |
Document Type | Journal article |
Collection | Faculty of Business Administration |
Corresponding Author | Glenn McCartney |
Affiliation | 1.University of Macau, Taipa, Macau 2.Department of Hospitality and Tourism Management, School of Management, University of Strathclyde, Glasgow, United Kingdom 3.Department of Tourism and Marketing, University of Surrey, Surrey, United Kingdom |
First Author Affilication | University of Macau |
Corresponding Author Affilication | University of Macau |
Recommended Citation GB/T 7714 | Glenn McCartney,Richard Butler,Marion Bennett. A Strategic Use of the Communication Mix in the Destination Image-Formation Process[J]. Journal of Travel Research, 2008, 47(2), 183-196. |
APA | Glenn McCartney., Richard Butler., & Marion Bennett (2008). A Strategic Use of the Communication Mix in the Destination Image-Formation Process. Journal of Travel Research, 47(2), 183-196. |
MLA | Glenn McCartney,et al."A Strategic Use of the Communication Mix in the Destination Image-Formation Process".Journal of Travel Research 47.2(2008):183-196. |
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