Residential College | false |
Status | 已發表Published |
Applying consumer-based consumer-based brand equity in luxury hotel branding | |
Liu, Matthew Tingchi; Wong, Ipkin Anthony; Tseng, Ting-Hsiang; Chang, Angela Wen-Yu; Phau, Ian | |
2017-12 | |
Conference Name | JOURNAL OF BUSINESS RESEARCH |
Volume | 81 |
Pages | 192-202 |
Conference Date | 2016 |
Conference Place | Shanghai, PEOPLES R CHINA |
Publication Place | 360 PARK AVE SOUTH, NEW YORK, NY 10010-1710 USA |
Publisher | ELSEVIER SCIENCE INC |
Abstract | This study examines the effects of consumer-based brand equity (CBBE) components (i.e., brand loyalty, brand awareness, perceived quality, and brand image) of luxury hotel brands on consumer brand attitude and purchase intention with brand performance as a contextual factor. Through a survey involving 327 tourists conducted in luxury hotels in Macau, results reveal that all four CBBE elements positively relate to brand attitude, and three directly influence purchase intention. Brand attitude mediates the relationship between four CBBE elements and purchase intention, and brand performance moderates the relationship between brand attitude and purchase intention. This study expands CBBE theory to include luxury hotel brands and contributes to the literature by clarifying the direct, indirect, and total effects of each CBBE element on brand attitude and purchase intention. In addition, the study identifies brand performance as a contextual factor rather than a consequence of brand equity and brand attitude. |
Other Abstract |
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Keyword | Brand Equity Brand Attitude Purchase Intention Service Brand Luxury Hotel |
DOI | 10.1016/j.jbusres.2017.06.014 |
URL | View the original |
Indexed By | SSCI |
Language | 英語English |
WOS Research Area | Business & Economics |
WOS Subject | Business |
WOS ID | WOS:000413129000021 |
The Source to Article | WOS |
Scopus ID | 2-s2.0-85021189902 |
Fulltext Access | |
Citation statistics | |
Document Type | Conference paper |
Collection | University of Macau |
Recommended Citation GB/T 7714 | Liu, Matthew Tingchi,Wong, Ipkin Anthony,Tseng, Ting-Hsiang,et al. Applying consumer-based consumer-based brand equity in luxury hotel branding[C], 360 PARK AVE SOUTH, NEW YORK, NY 10010-1710 USA:ELSEVIER SCIENCE INC, 2017, 192-202. |
APA | Liu, Matthew Tingchi., Wong, Ipkin Anthony., Tseng, Ting-Hsiang., Chang, Angela Wen-Yu., & Phau, Ian (2017). Applying consumer-based consumer-based brand equity in luxury hotel branding. , 81, 192-202. |
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