Status已發表Published
Perceived Workload and Work Outcomes Among Computer Professionals
Patrick Chang Boon Lee
2009-12
Conference Name20th Australasian Conference on Information Systems
Source PublicationACIS 2009 Proceedings
Pages46-54
Conference Date2-4 Dec 2009
Conference PlaceMelbourne
Abstract

This research examined the effects of workload on three work outcomes – work exhaustion, job satisfaction, and turnover intention. Data collected from a questionnaire survey were used to test the relationships proposed in this research. The results showed that (a) workload was positively related to work exhaustion and job satisfaction; (b) work exhaustion was positively related to turnover intention and negatively related to job satisfaction, and (c) job satisfaction was negatively related to turnover intention. These results indicate that workload affects turnover intention in different ways, depending on the mediating effects of work exhaustion and job satisfaction. The paper discussed the implications of the effects of workload on computer professionals.

KeywordWorkload Turnover Intention Work Exhaustion Job Satisfaction
Language英語English
Document TypeConference paper
CollectionDEPARTMENT OF ACCOUNTING AND INFORMATION MANAGEMENT
AffiliationFaculty of Business Administration University of Macau Macao, China
First Author AffilicationFaculty of Business Administration
Recommended Citation
GB/T 7714
Patrick Chang Boon Lee. Perceived Workload and Work Outcomes Among Computer Professionals[C], 2009, 46-54.
APA Patrick Chang Boon Lee.(2009). Perceived Workload and Work Outcomes Among Computer Professionals. ACIS 2009 Proceedings, 46-54.
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