Status | 已發表Published |
The mediating role of communication satisfaction in relational demography – a study in Macao, SAR context | |
Chan, K.W.; Wu, J.J. | |
2008 | |
Conference Name | Academy of Management Conference, 2008. |
Source Publication | Proceedings of Academy of Management Conference, 2008. |
Conference Date | August 8-13, 2008. |
Conference Place | Anaheim, California, USA. |
Abstract | Although demographic diversity has been found to increase interpersonal attraction and trust, some research has suggested that the effect is only temporary. This study investigates the mechanism of relational demography on supervisor satisfaction by examining the mediating role of an underlying attribute – communication satisfaction. The results demonstrate that communication satisfaction fully mediates the relationship between hometown diversity and satisfaction with a supervisor. Hometown diversity acts as a stepping stone to increase satisfaction at the beginning of the relationship. However, in the long run, communication satisfaction, which serves as a deep-level factor, increases satisfaction with supervisor. Implications are discussed. |
Keyword | Relational Demography, Age Diversity Communication Satisfaction Gender Diversity Hometown Diversity Satisfaction With Supervisor |
Language | 英語English |
Document Type | Conference paper |
Collection | Faculty of Business Administration |
Affiliation | University of Macau |
First Author Affilication | University of Macau |
Recommended Citation GB/T 7714 | Chan, K.W.,Wu, J.J.. The mediating role of communication satisfaction in relational demography – a study in Macao, SAR context[C], 2008. |
APA | Chan, K.W.., & Wu, J.J. (2008). The mediating role of communication satisfaction in relational demography – a study in Macao, SAR context. Proceedings of Academy of Management Conference, 2008.. |
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