Residential College | false |
Status | 已發表Published |
Social media friending in building coworker guanxi: A study in the hotel industry | |
Yang, Fiona X. | |
2020-01 | |
Source Publication | International Journal of Hospitality Management |
ABS Journal Level | 3 |
ISSN | 0278-4319 |
Volume | 84Pages:102183 |
Abstract | An omnipresent ingredient in personal and professional lives, social media has changed interpersonal relationships inn umerous ways.Using the case of Facebook,this paper explores the role of social media use with coworkers in hotels through a mixed method approach. The purpose of the study is twofold. First, in-depth interviews are conducted to develop scales of key factors that influence coworker social media friending.Second,a survey is employed toinvestigate the consequences of such work-life-crossing behaviors.A framework is tested leading from the motivational/de-motivational factors to workplace guanxi via interaction intensity,workplace fun, and stress. The results indicate that motivations for relationship reinforcement, career advancement, and compliance with peers lead to increasing coworker social media interactions,while negatively-valenced factors do not have asalient impact.Furthermore, while social media interactions induce both workplace fun and stress,the overall impact on coworker guanxi is positive. |
Keyword | Social Media Interactions Workplace Fun Workplace Stress Workplace Guanxi Work-life Boundary Facebook |
DOI | 10.1016/j.ijhm.2018.10.020 |
Indexed By | SSCI |
Language | 英語English |
WOS Research Area | Social Sciences - Other Topics |
WOS Subject | Hospitality, Leisure, Sport & Tourism |
WOS ID | WOS:000503323100025 |
Publisher | ELSEVIER SCI LTD, THE BOULEVARD, LANGFORD LANE, KIDLINGTON, OXFORD OX5 1GB, OXON, ENGLAND |
Scopus ID | 2-s2.0-85055949621 |
Fulltext Access | |
Citation statistics | |
Document Type | Journal article |
Collection | Faculty of Business Administration DEPARTMENT OF INTEGRATED RESORT AND TOURISM MANAGEMENT |
Corresponding Author | Yang, Fiona X. |
Affiliation | Faculty of Business Administration, University of Macau |
First Author Affilication | Faculty of Business Administration |
Corresponding Author Affilication | Faculty of Business Administration |
Recommended Citation GB/T 7714 | Yang, Fiona X.. Social media friending in building coworker guanxi: A study in the hotel industry[J]. International Journal of Hospitality Management, 2020, 84, 102183. |
APA | Yang, Fiona X..(2020). Social media friending in building coworker guanxi: A study in the hotel industry. International Journal of Hospitality Management, 84, 102183. |
MLA | Yang, Fiona X.."Social media friending in building coworker guanxi: A study in the hotel industry".International Journal of Hospitality Management 84(2020):102183. |
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