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The curvilinear relationship between job satisfaction and employee voice: Speaking up for the organization and the self
Xiaowan Lin; Long W. Lam; Lida L. Zhang
2020-06-04
Source PublicationAsia Pacific Journal of Management
ABS Journal Level3
ISSN0217-4561
Volume37Issue:2Pages:587-607
Abstract

Integrating the self-serving effect of voice with the literature that emphasizes the prosocial motive of voice behavior, this study investigates the possibility of a U-shaped curvilinear relationship between job satisfaction and voice behavior. The findings show that different voice beliefs (employees’ prosocial and self-protective voice beliefs) moderate the U-shaped curvilinear relationship with distinct patterns. Specifically, for employees with a stronger prosocial voice belief the relationship between job satisfaction and voice is more positive at high levels of job satisfaction and less negative at low levels of job satisfaction. Self-protective voice belief attenuates the relationship between job satisfaction and voice at both high and low levels of job satisfaction, resulting in a less U-shaped relationship for employees with a stronger self-protective voice belief. These findings support our arguments about the coexistence of multiple motives of voice and their relative strength across different levels of job satisfaction.

KeywordSelf-protective Voice Belief Employee Voice Job Satisfaction Prosocial Voice Belief
DOI10.1007/s10490-018-9622-8
Indexed BySSCI
Language英語English
WOS Research AreaBusiness & Economics
WOS SubjectManagement
WOS IDWOS:000537744100011
PublisherSpringer
Scopus ID2-s2.0-85067233326
Fulltext Access
Citation statistics
Document TypeJournal article
CollectionDEPARTMENT OF MANAGEMENT AND MARKETING
Faculty of Business Administration
Corresponding AuthorXiaowan Lin; Lida L. Zhang
AffiliationDepartment of Management and Marketing University of Macau Taipa Macau
First Author AffilicationUniversity of Macau
Corresponding Author AffilicationUniversity of Macau
Recommended Citation
GB/T 7714
Xiaowan Lin,Long W. Lam,Lida L. Zhang. The curvilinear relationship between job satisfaction and employee voice: Speaking up for the organization and the self[J]. Asia Pacific Journal of Management, 2020, 37(2), 587-607.
APA Xiaowan Lin., Long W. Lam., & Lida L. Zhang (2020). The curvilinear relationship between job satisfaction and employee voice: Speaking up for the organization and the self. Asia Pacific Journal of Management, 37(2), 587-607.
MLA Xiaowan Lin,et al."The curvilinear relationship between job satisfaction and employee voice: Speaking up for the organization and the self".Asia Pacific Journal of Management 37.2(2020):587-607.
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