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Use of Social Media across the Trip Experience: An Application of Latent Transition Analysis
Choe, Yeongbae; Kim, Jeongmi (Jamie); Fesenmaier, Daniel R.
2016
Source PublicationJournal of Travel & Tourism Marketing
ISSN1054-8408
Volume34Issue:4Pages:431-443
Abstract

Recent advanced technologies have enabled travelers to communicate, interact, and form relationships with destinations, businesses, and other travelers through social media. However, the nature/patterns of use of social media by travelers varies substantially between travelers and across the trip experience (e.g. pre-, during, and post-trip); consequently, travelers develop their own idiosyncratic strategies (i.e. media repertoires) for information searching, communicating, and storing memories. There are four distinct and dominant repertoires of social media use across the three stages of the trip experience. As such, the findings clearly indicate that destination marketers should target the respective groups very differently.

KeywordTravelers Media Repertoire Transition Trip Experience Social Media
DOI10.1080/10548408.2016.1182459
Indexed BySSCI
Language英語English
WOS Research AreaSocial Sciences - Other Topics
WOS SubjectHospitality, Leisure, Sport & Tourism
WOS IDWOS:000399568000001
Scopus ID2-s2.0-84969766988
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Citation statistics
Document TypeJournal article
CollectionFaculty of Business Administration
AffiliationNational Laboratory for Tourism & eCommerce, Eric Friedheim Tourism Institute, University of Florida, USA
Recommended Citation
GB/T 7714
Choe, Yeongbae,Kim, Jeongmi ,Fesenmaier, Daniel R.. Use of Social Media across the Trip Experience: An Application of Latent Transition Analysis[J]. Journal of Travel & Tourism Marketing, 2016, 34(4), 431-443.
APA Choe, Yeongbae., Kim, Jeongmi ., & Fesenmaier, Daniel R. (2016). Use of Social Media across the Trip Experience: An Application of Latent Transition Analysis. Journal of Travel & Tourism Marketing, 34(4), 431-443.
MLA Choe, Yeongbae,et al."Use of Social Media across the Trip Experience: An Application of Latent Transition Analysis".Journal of Travel & Tourism Marketing 34.4(2016):431-443.
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