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Attracting divergent segments to a destination: Assessing segment compatibility by activities sought—a case study of Macao
Siu-Ian (A) So1; Leonardo AN Dioko2; Hoc N Fong3
2012-10-31
Source PublicationJournal of Vacation Marketing
ABS Journal Level1
ISSN1356-7667
Volume18Issue:4Pages:341-357
Abstract

The success of Macao as an international gaming hub is ironic, considering that the government has rarely promoted it as a gambling destination. Rather, government marketing and promotional efforts promote Macao as a world heritage destination, which raises questions about marketing efficiency, the effectiveness of tourist segmentation, and the allocation of marketing resources. This in-depth investigation compares visitor types by probing whether gaming visitors participate in activities similar to those undertaken by cultural heritage visitors and vice versa. The goals of this article are twofold: to assess the degree of compatibility between divergent visitor segments in a destination based on their behavior and propensity to undertake different activities, and to gauge the implications for long-term sustainable and effective tourism marketing efforts. This is in contrast with previous studies, which in general consider only segment attractiveness and focus mostly on just one unique visitor segment. In addition to the activities sought, this article examines the level of involvement and social characteristics of both gaming and cultural heritage visitors.

KeywordActivities Gaming Visitors Macao Tourism Segmentation Cultural Heritage Visitors
DOI10.1177/1356766712449372
Language英語English
Scopus ID2-s2.0-84868299795
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Citation statistics
Document TypeJournal article
CollectionFaculty of Business Administration
DEPARTMENT OF INTEGRATED RESORT AND TOURISM MANAGEMENT
Corresponding AuthorSiu-Ian (A) So
Affiliation1.University of Macau, China
2.Institute for Tourism Studies, China
3.The Hong Kong Polytechnic University, Hong Kong
First Author AffilicationUniversity of Macau
Corresponding Author AffilicationUniversity of Macau
Recommended Citation
GB/T 7714
Siu-Ian ,Leonardo AN Dioko,Hoc N Fong. Attracting divergent segments to a destination: Assessing segment compatibility by activities sought—a case study of Macao[J]. Journal of Vacation Marketing, 2012, 18(4), 341-357.
APA Siu-Ian ., Leonardo AN Dioko., & Hoc N Fong (2012). Attracting divergent segments to a destination: Assessing segment compatibility by activities sought—a case study of Macao. Journal of Vacation Marketing, 18(4), 341-357.
MLA Siu-Ian ,et al."Attracting divergent segments to a destination: Assessing segment compatibility by activities sought—a case study of Macao".Journal of Vacation Marketing 18.4(2012):341-357.
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