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Reliance and disclosure: How supervisory justice affects trust in supervisor and extra-role performance
Long W. Lam; Raymond Loi; Carol Leong
2013-03
Source PublicationAsia Pacific Journal of Management
ABS Journal Level3
ISSN0217-4561
Volume30Issue:1Pages:231-249
Abstract

This study examines the relationship between supervisory justice and trust in supervisor and their impacts on extra-role performance. Drawing on fairness heuristic theory, we hypothesize that supervisory interactional justice will significantly affect the two domains of trust in supervisor, namely, reliance and disclosure, which in turn enhance subordinate extra-role performance. We also predict that supervisory procedural justice will moderate the relationship between supervisory interactional justice and trust in supervisor. We test our hypotheses using a sample of 111 insurance agent-manager dyads. The results show that although supervisory interactional justice is positively related to both reliance and disclosure, only disclosure mediates its effect on extra-role performance. In addition, supervisory procedural justice moderates the impact of supervisory interactional justice on reliance but not disclosure. The implications for research on justice and trust are discussed.

KeywordJustice Trust Disclosure Reliance Extra-role Performance
DOI10.1007/s10490-011-9249-5
Indexed BySSCI
Language英語English
WOS Research AreaBusiness & Economics
WOS SubjectManagement
WOS IDWOS:000314688700012
PublisherSPRINGERONE NEW YORK PLAZA, SUITE 4600 , NEW YORK, NY 10004, UNITED STATES
Scopus ID2-s2.0-84873750420
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Citation statistics
Document TypeJournal article
CollectionFaculty of Business Administration
DEPARTMENT OF MANAGEMENT AND MARKETING
Corresponding AuthorRaymond Loi
AffiliationDepartment of Management and Marketing, University of Macau, Av. Padre Tomás Pereira, Taipa, Macau
First Author AffilicationUniversity of Macau
Corresponding Author AffilicationUniversity of Macau
Recommended Citation
GB/T 7714
Long W. Lam,Raymond Loi,Carol Leong. Reliance and disclosure: How supervisory justice affects trust in supervisor and extra-role performance[J]. Asia Pacific Journal of Management, 2013, 30(1), 231-249.
APA Long W. Lam., Raymond Loi., & Carol Leong (2013). Reliance and disclosure: How supervisory justice affects trust in supervisor and extra-role performance. Asia Pacific Journal of Management, 30(1), 231-249.
MLA Long W. Lam,et al."Reliance and disclosure: How supervisory justice affects trust in supervisor and extra-role performance".Asia Pacific Journal of Management 30.1(2013):231-249.
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