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Is more feedback seeking always better? LMX moderates the relationship between FSB and performance
Long W. Lam1; Kelly Z. Peng2; Chi-Sum Wong3
2017
Source PublicationJournal of Management
ABS Journal Level4*
ISSN0149-2063
Volume43Issue:7Pages:2195-2217
Abstract

Feedback is information made available to employees in their work environment, whereas feedback-seeking behaviors (FSBs) help employees to evaluate proactively whether their work has met performance standards and their behavior is considered appropriate. Prior studies have provided a perspective on how the feedback-seeking contexts affect the emergence and development of FSBs. In this study, we extend that perspective by investigating when FSBs affect job performance so that we can understand whether more feedback seeking is always better. Adopting the relational view of leadership, we hypothesize that the FSB-performance relationship should be stronger for employees with low leader-member exchange (LMX) and in groups with low aggregate LMX and low LMX differentiation. Using a multilevel research design and a sample of 379 teachers in 25 groups, we find support for most of our hypotheses. We discuss the implications of the study for the FSB and the proactive behavior literature and suggest avenues for future research.

KeywordJob Performance Leader -member Exchange Feedback-seeking Behavior Employee Proactivity
DOI10.1177/0149206315581661
Indexed BySSCI
WOS Research AreaBusiness & Economics ; Psychology
WOS SubjectBusiness ; Psychology, Applied ; Management
WOS IDWOS:000406671000008
Scopus ID2-s2.0-85026739071
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Citation statistics
Document TypeJournal article
CollectionDEPARTMENT OF MANAGEMENT AND MARKETING
Faculty of Business Administration
Affiliation1.University of Macau
2.Hong Kong Shue Yan University
3.The Chinese University of Hong Kong
First Author AffilicationUniversity of Macau
Recommended Citation
GB/T 7714
Long W. Lam,Kelly Z. Peng,Chi-Sum Wong. Is more feedback seeking always better? LMX moderates the relationship between FSB and performance[J]. Journal of Management, 2017, 43(7), 2195-2217.
APA Long W. Lam., Kelly Z. Peng., & Chi-Sum Wong (2017). Is more feedback seeking always better? LMX moderates the relationship between FSB and performance. Journal of Management, 43(7), 2195-2217.
MLA Long W. Lam,et al."Is more feedback seeking always better? LMX moderates the relationship between FSB and performance".Journal of Management 43.7(2017):2195-2217.
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