Residential Collegefalse
Status已發表Published
Adoption of Near Field Communication in hotel industry based on risk perspectives and individual characteristics
Sam,K. M.1; Chatwin,C. R.2
2016-12-27
Conference NameIEEE International Conference on Industrial and Engineering Management
Source PublicationIEEE International Conference on Industrial Engineering and Engineering Management
Volume2016-December
Pages257-261
Conference Date2016-December 4-7
Conference PlaceBali, Indonesia
Abstract

The emergence of the mobile phone has created great opportunities for businesses, especially those providing services to customers. Hotels are very important to a country as they provide accommodation to travelers. Better services attract more hotel customers. With the advent of NFC, a wireless mobile technology, hotel customers can use NFC to get hotel services efficiently. Previous studies found that risk and users' individual characteristics are very important in analyzing the adoption of Internet communication technologies. This paper presents a quantitative study on hotel customers' adoption of Near Field Communications (NFC) based on six dimensions of risk perspectives and individual characteristics. The results can provide useful indicators for the hotel industry to utilize NFC for a more productive business.

KeywordAdoption Of Nfc Face Consciousness Near Field Communication Perceived Risk Risk Aversion
DOI10.1109/IEEM.2016.7797876
URLView the original
Language英語English
WOS Research AreaOperations Research & Management Science ; Engineering ; Business & Economics
WOS SubjectEngineering, Industrial ; Management ; Operations Research & Management Science
WOS IDWOS:000392208100053
Scopus ID2-s2.0-85009854724
Fulltext Access
Citation statistics
Document TypeConference paper
CollectionDEPARTMENT OF ACCOUNTING AND INFORMATION MANAGEMENT
Affiliation1.Department of Accounting and Information Management,University of Macau,,Macao
2.Department of Engineering and Design,University of Sussex,,Brighton,United Kingdom
First Author AffilicationUniversity of Macau
Recommended Citation
GB/T 7714
Sam,K. M.,Chatwin,C. R.. Adoption of Near Field Communication in hotel industry based on risk perspectives and individual characteristics[C], 2016, 257-261.
APA Sam,K. M.., & Chatwin,C. R. (2016). Adoption of Near Field Communication in hotel industry based on risk perspectives and individual characteristics. IEEE International Conference on Industrial Engineering and Engineering Management, 2016-December, 257-261.
Files in This Item:
There are no files associated with this item.
Related Services
Recommend this item
Bookmark
Usage statistics
Export to Endnote
Google Scholar
Similar articles in Google Scholar
[Sam,K. M.]'s Articles
[Chatwin,C. R.]'s Articles
Baidu academic
Similar articles in Baidu academic
[Sam,K. M.]'s Articles
[Chatwin,C. R.]'s Articles
Bing Scholar
Similar articles in Bing Scholar
[Sam,K. M.]'s Articles
[Chatwin,C. R.]'s Articles
Terms of Use
No data!
Social Bookmark/Share
All comments (0)
No comment.
 

Items in the repository are protected by copyright, with all rights reserved, unless otherwise indicated.