Residential College | false |
Status | 已發表Published |
Adoption of Near Field Communication in hotel industry based on risk perspectives and individual characteristics | |
Sam,K. M.1; Chatwin,C. R.2 | |
2016-12-27 | |
Conference Name | IEEE International Conference on Industrial and Engineering Management |
Source Publication | IEEE International Conference on Industrial Engineering and Engineering Management |
Volume | 2016-December |
Pages | 257-261 |
Conference Date | 2016-December 4-7 |
Conference Place | Bali, Indonesia |
Abstract | The emergence of the mobile phone has created great opportunities for businesses, especially those providing services to customers. Hotels are very important to a country as they provide accommodation to travelers. Better services attract more hotel customers. With the advent of NFC, a wireless mobile technology, hotel customers can use NFC to get hotel services efficiently. Previous studies found that risk and users' individual characteristics are very important in analyzing the adoption of Internet communication technologies. This paper presents a quantitative study on hotel customers' adoption of Near Field Communications (NFC) based on six dimensions of risk perspectives and individual characteristics. The results can provide useful indicators for the hotel industry to utilize NFC for a more productive business. |
Keyword | Adoption Of Nfc Face Consciousness Near Field Communication Perceived Risk Risk Aversion |
DOI | 10.1109/IEEM.2016.7797876 |
URL | View the original |
Language | 英語English |
WOS Research Area | Operations Research & Management Science ; Engineering ; Business & Economics |
WOS Subject | Engineering, Industrial ; Management ; Operations Research & Management Science |
WOS ID | WOS:000392208100053 |
Scopus ID | 2-s2.0-85009854724 |
Fulltext Access | |
Citation statistics | |
Document Type | Conference paper |
Collection | DEPARTMENT OF ACCOUNTING AND INFORMATION MANAGEMENT |
Affiliation | 1.Department of Accounting and Information Management,University of Macau,,Macao 2.Department of Engineering and Design,University of Sussex,,Brighton,United Kingdom |
First Author Affilication | University of Macau |
Recommended Citation GB/T 7714 | Sam,K. M.,Chatwin,C. R.. Adoption of Near Field Communication in hotel industry based on risk perspectives and individual characteristics[C], 2016, 257-261. |
APA | Sam,K. M.., & Chatwin,C. R. (2016). Adoption of Near Field Communication in hotel industry based on risk perspectives and individual characteristics. IEEE International Conference on Industrial Engineering and Engineering Management, 2016-December, 257-261. |
Files in This Item: | There are no files associated with this item. |
Items in the repository are protected by copyright, with all rights reserved, unless otherwise indicated.
Edit Comment