Residential College | false |
Status | 已發表Published |
Emotional intelligence and information technology professionals | |
Lee,P. C.B.; Chan,B. W.H.; Lee,J. C.M. | |
2018-02-09 | |
Conference Name | IEEE International Conference on Industrial Engineering and Engineering Management (IEEE IEEM) |
Source Publication | IEEE International Conference on Industrial Engineering and Engineering Management |
Volume | 2017-December |
Pages | 140-144 |
Conference Date | DEC 10-13, 2017 |
Conference Place | Singapore, SINGAPORE |
Country | Singapore |
Abstract | Emotional Intelligence (EI) has garnered much popularity among researchers and practitioners as EI is widely believed to be associated with positive outcomes such as job satisfaction and good work performance. The intuitive explanation for the association is that EI creates good human relations and so EI results in positive outcomes. This research focuses on EI among information technology (IT) professionals and validates a model on EI and work outcomes. IT professionals are highly achievement-oriented and therefore the key hypotheses of this research posit that EI is positively related to personal accomplishment and job satisfaction, and that personal accomplishment is positively related to job satisfaction. Data were collected among IT professionals to test the hypotheses. The results show that personal accomplishment mediates the relationship between EI and job satisfaction. Further analysis of the results also indicate that personal accomplishment mediates two dimensions of EI - regulation of emotion and use of emotion - and job satisfaction. This study provided implications for the results obtained. |
Keyword | Emotional Intelligence It Professionals Personal Accomplishment Work Outcomes |
DOI | 10.1109/IEEM.2017.8289867 |
URL | View the original |
Language | 英語English |
WOS Research Area | Engineering ; Operations Research & Management Science |
WOS Subject | Engineering, Industrial ; Operations Research & Management Science |
WOS ID | WOS:000428267800029 |
Scopus ID | 2-s2.0-85045283235 |
Fulltext Access | |
Citation statistics | |
Document Type | Conference paper |
Collection | DEPARTMENT OF ACCOUNTING AND INFORMATION MANAGEMENT |
Affiliation | Department of Accounting and Information Management,University of Macau,,Macao |
First Author Affilication | University of Macau |
Recommended Citation GB/T 7714 | Lee,P. C.B.,Chan,B. W.H.,Lee,J. C.M.. Emotional intelligence and information technology professionals[C], 2018, 140-144. |
APA | Lee,P. C.B.., Chan,B. W.H.., & Lee,J. C.M. (2018). Emotional intelligence and information technology professionals. IEEE International Conference on Industrial Engineering and Engineering Management, 2017-December, 140-144. |
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