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Emotional intelligence and information technology professionals
Lee,P. C.B.; Chan,B. W.H.; Lee,J. C.M.
2018-02-09
Conference NameIEEE International Conference on Industrial Engineering and Engineering Management (IEEE IEEM)
Source PublicationIEEE International Conference on Industrial Engineering and Engineering Management
Volume2017-December
Pages140-144
Conference DateDEC 10-13, 2017
Conference PlaceSingapore, SINGAPORE
CountrySingapore
Abstract

Emotional Intelligence (EI) has garnered much popularity among researchers and practitioners as EI is widely believed to be associated with positive outcomes such as job satisfaction and good work performance. The intuitive explanation for the association is that EI creates good human relations and so EI results in positive outcomes. This research focuses on EI among information technology (IT) professionals and validates a model on EI and work outcomes. IT professionals are highly achievement-oriented and therefore the key hypotheses of this research posit that EI is positively related to personal accomplishment and job satisfaction, and that personal accomplishment is positively related to job satisfaction. Data were collected among IT professionals to test the hypotheses. The results show that personal accomplishment mediates the relationship between EI and job satisfaction. Further analysis of the results also indicate that personal accomplishment mediates two dimensions of EI - regulation of emotion and use of emotion - and job satisfaction. This study provided implications for the results obtained.

KeywordEmotional Intelligence It Professionals Personal Accomplishment Work Outcomes
DOI10.1109/IEEM.2017.8289867
URLView the original
Language英語English
WOS Research AreaEngineering ; Operations Research & Management Science
WOS SubjectEngineering, Industrial ; Operations Research & Management Science
WOS IDWOS:000428267800029
Scopus ID2-s2.0-85045283235
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Document TypeConference paper
CollectionDEPARTMENT OF ACCOUNTING AND INFORMATION MANAGEMENT
AffiliationDepartment of Accounting and Information Management,University of Macau,,Macao
First Author AffilicationUniversity of Macau
Recommended Citation
GB/T 7714
Lee,P. C.B.,Chan,B. W.H.,Lee,J. C.M.. Emotional intelligence and information technology professionals[C], 2018, 140-144.
APA Lee,P. C.B.., Chan,B. W.H.., & Lee,J. C.M. (2018). Emotional intelligence and information technology professionals. IEEE International Conference on Industrial Engineering and Engineering Management, 2017-December, 140-144.
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