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The Mediating Effects of Job Satisfaction and Organizational Commitment on Turnover Intention, in the Relationships Between Pay Satisfaction and Work–Family Conflict of Casino Employees
Chan,Sow Hup Joanne1; Ao,Chi Tat Darian2
2019-04
Source PublicationJournal of Quality Assurance in Hospitality and Tourism
ABS Journal Level1
ISSN1528-008X
Volume20Issue:2Pages:206-229
Abstract

Pay satisfaction (PS) and work–family conflict (WFC) are increasingly important to researchers and organizational scholars. This study tests the influence between PS and WFC in relation to turnover intention (TI). Using regressions, this study found that job satisfaction and organizational commitment mediate the effects of PS and WFC on TI. The findings provide fresh insights linking the job factors and TI. Managers should understand the needs of their employees in order to retain them. The identified solutions could help reduce turnover rates.

KeywordJob Satisfaction Organizational Commitment Pay Satisfaction Turnover Intention Work–family Conflict
DOI10.1080/1528008X.2018.1512937
URLView the original
Indexed ByESCI
Language英語English
WOS Research AreaSocial Sciences - Other Topics
WOS SubjectHospitality, Leisure, Sport & Tourism
WOS IDWOS:000469931300005
Scopus ID2-s2.0-85053274271
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Citation statistics
Cited Times [WOS]:45   [WOS Record]     [Related Records in WOS]
Document TypeJournal article
CollectionDEPARTMENT OF MANAGEMENT AND MARKETING
Corresponding AuthorChan,Sow Hup Joanne
Affiliation1.Faculty of Business Administration,University of Macau,,Macau,China
2.Electronic Governance Department,Public Administration and Civil Service Bureau,,Macau,China
First Author AffilicationFaculty of Business Administration
Corresponding Author AffilicationFaculty of Business Administration
Recommended Citation
GB/T 7714
Chan,Sow Hup Joanne,Ao,Chi Tat Darian. The Mediating Effects of Job Satisfaction and Organizational Commitment on Turnover Intention, in the Relationships Between Pay Satisfaction and Work–Family Conflict of Casino Employees[J]. Journal of Quality Assurance in Hospitality and Tourism, 2019, 20(2), 206-229.
APA Chan,Sow Hup Joanne., & Ao,Chi Tat Darian (2019). The Mediating Effects of Job Satisfaction and Organizational Commitment on Turnover Intention, in the Relationships Between Pay Satisfaction and Work–Family Conflict of Casino Employees. Journal of Quality Assurance in Hospitality and Tourism, 20(2), 206-229.
MLA Chan,Sow Hup Joanne,et al."The Mediating Effects of Job Satisfaction and Organizational Commitment on Turnover Intention, in the Relationships Between Pay Satisfaction and Work–Family Conflict of Casino Employees".Journal of Quality Assurance in Hospitality and Tourism 20.2(2019):206-229.
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