Residential College | false |
Status | 已發表Published |
"First in first out" or "last in first out": Presentation of information order on evaluation of utilitarian products | |
Liu, Matthew Tingchi; Phau, Ian; Teah, Min | |
2017-05 | |
Source Publication | JOURNAL OF RETAILING AND CONSUMER SERVICES |
ABS Journal Level | 2 |
ISSN | 0969-6989 |
Volume | 36Pages:148-155 |
Abstract | This study investigates how the presentation order of information may affect the evaluation of utilitarian products. Three experiments with different conditions (hedonic/utilitarian product; experience/search advertisement; unattractive/attractive packaging) were conducted with a total of 334 participants in Macau. This study tests both the affective and cognitive product evaluation. The findings indicate that assimilation effect occurs if the search advertisement of a utilitarian product is presented before and if the consumers have better cognitive evaluation. When an experience advertisement is presented before, contrast effect occurs and affective evaluation is reduced. However, when unattractive packaging is presented before, assimilation effect occurs, and cognitive evaluation is increased. When attractive packaging is presented before, the consumers demonstrate a positive cognitive and affective evaluation for the utilitarian product. These findings contribute to a better understanding of the role of presentation order on the consumers' evaluation of utilitarian products from theoretical and managerial perspectives. |
Keyword | Information Order Effect Assimilation Effect Contrast Effect Utilitarian Product Product Evaluation |
DOI | 10.1016/j.jretconser.2017.01.013 |
URL | View the original |
Indexed By | SSCI |
Language | 英語English |
WOS Research Area | Business & Economics |
WOS Subject | Business |
WOS ID | WOS:000401368700015 |
Publisher | ELSEVIER SCI LTD |
The Source to Article | WOS |
Scopus ID | 2-s2.0-85012198698 |
Fulltext Access | |
Citation statistics | |
Document Type | Journal article |
Collection | DEPARTMENT OF MANAGEMENT AND MARKETING Faculty of Business Administration |
Recommended Citation GB/T 7714 | Liu, Matthew Tingchi,Phau, Ian,Teah, Min. "First in first out" or "last in first out": Presentation of information order on evaluation of utilitarian products[J]. JOURNAL OF RETAILING AND CONSUMER SERVICES, 2017, 36, 148-155. |
APA | Liu, Matthew Tingchi., Phau, Ian., & Teah, Min (2017). "First in first out" or "last in first out": Presentation of information order on evaluation of utilitarian products. JOURNAL OF RETAILING AND CONSUMER SERVICES, 36, 148-155. |
MLA | Liu, Matthew Tingchi,et al.""First in first out" or "last in first out": Presentation of information order on evaluation of utilitarian products".JOURNAL OF RETAILING AND CONSUMER SERVICES 36(2017):148-155. |
Files in This Item: | Download All | |||||
File Name/Size | Publications | Version | Access | License | ||
Fulltext- First in F(509KB) | 期刊论文 | 作者接受稿 | 开放获取 | CC BY-NC-SA | View Download |
Items in the repository are protected by copyright, with all rights reserved, unless otherwise indicated.
Edit Comment