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Framework of Competitor Analysis by Monitoring Information on the Web
Simon Fong
2012-02-01
Source PublicationJournal of Emerging Technologies in Web Intelligence
ISSN1798-0461
Volume4Issue:1Pages:77-83
Abstract

Competitor Analysis (CA) is an important part of the strategic planning process. By spying every move of the competitors offers a company an advantageous position in decision making. With the advent of World-Wide-Web technology, many businesses extend their activities to the Internet platform, from online marketing to customer services, thereby left over traces of valuable information for competitor analysis. The scattered information can be collected from the Web for studying what the competitors are doing and what products and services they offer up-todate. In the past CA was conducted manually and it was a tedious process. The sources of such Web information are diversified and the contents are updated frequently too. It is therefore desirable to build an efficient and automated tool that gathers competitor information, monitors the updates and formulates them into useful competitor intelligence with minimum human intervention. Although many information retrieval and monitoring technologies have been developed, they are more for generally tracking changes and downloading the whole websites for offline browsing. In this paper, a framework of automated competitor analysis is proposed as a holistic solution. It is a Web monitoring tool that works for both Web 1.0 and Web 2.0. The designs of the components and the operational challenges are discussed respectively.

KeywordCompetitor Analysis Web Information Information System Design
DOI10.4304/jetwi.4.1.77-83
URLView the original
Language英語English
Scopus ID2-s2.0-84858631177
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Document TypeJournal article
CollectionDEPARTMENT OF COMPUTER AND INFORMATION SCIENCE
Corresponding AuthorSimon Fong
AffiliationDepartment of Computer and Information Science University of Macau Taipa, Macau SAR
First Author AffilicationUniversity of Macau
Corresponding Author AffilicationUniversity of Macau
Recommended Citation
GB/T 7714
Simon Fong. Framework of Competitor Analysis by Monitoring Information on the Web[J]. Journal of Emerging Technologies in Web Intelligence, 2012, 4(1), 77-83.
APA Simon Fong.(2012). Framework of Competitor Analysis by Monitoring Information on the Web. Journal of Emerging Technologies in Web Intelligence, 4(1), 77-83.
MLA Simon Fong."Framework of Competitor Analysis by Monitoring Information on the Web".Journal of Emerging Technologies in Web Intelligence 4.1(2012):77-83.
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