Residential College | false |
Status | 已發表Published |
The effects of artificial intelligence and victims’ deservingness information on citizens’ blame attribution towards administrative errors | |
Tao, Lei; Wan, Jinhan; Wen, Bo | |
2024-10-07 | |
Source Publication | Public Management Review |
ABS Journal Level | 4 |
ISSN | 1471-9037 |
Abstract | This study examines how citizens attribute blame to government authorities for administrative errors made by artificial intelligence (AI) compared to human decision-makers. Based on blame attribution theory, we conducted a vignette-based survey experiment with 1,098 Chinese citizens, revealing that respondents assign less blame for errors caused by AI or AI-assisted decisions. Additionally, disclosing victims’ deservingness information heightened blame attribution. These findings contribute to the literature on administrative accountability, highlighting how citizens respond to AI-related errors and informing the growing use of AI in public sector decision-making. |
Keyword | Artificial Intelligence Blame Attribution Patterns Administrative Errors Victims’ Deservingness Information Administrative Accountability |
DOI | 10.1080/14719037.2024.2411632 |
URL | View the original |
Indexed By | SSCI |
Language | 英語English |
WOS Research Area | Business & Economics ; Public Administration |
WOS Subject | Management ; Public Administration |
WOS ID | WOS:001327461700001 |
Publisher | ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD, 2-4 PARK SQUARE, MILTON PARK, ABINGDON OX14 4RN, OXON, ENGLAND |
Scopus ID | 2-s2.0-85206265091 |
Fulltext Access | |
Citation statistics | |
Document Type | Journal article |
Collection | DEPARTMENT OF GOVERNMENT AND PUBLIC ADMINISTRATION |
Corresponding Author | Wen, Bo |
Affiliation | Department of Government and Public Administration, University of Macau, Taipa, Macao |
First Author Affilication | University of Macau |
Corresponding Author Affilication | University of Macau |
Recommended Citation GB/T 7714 | Tao, Lei,Wan, Jinhan,Wen, Bo. The effects of artificial intelligence and victims’ deservingness information on citizens’ blame attribution towards administrative errors[J]. Public Management Review, 2024. |
APA | Tao, Lei., Wan, Jinhan., & Wen, Bo (2024). The effects of artificial intelligence and victims’ deservingness information on citizens’ blame attribution towards administrative errors. Public Management Review. |
MLA | Tao, Lei,et al."The effects of artificial intelligence and victims’ deservingness information on citizens’ blame attribution towards administrative errors".Public Management Review (2024). |
Files in This Item: | There are no files associated with this item. |
Items in the repository are protected by copyright, with all rights reserved, unless otherwise indicated.
Edit Comment