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Destination avoidance and scale development: A mixed-methods approach
Fan, Yulan1,2; Wong, Ip Kin Anthony3; Leong, Aliana Man Wai4; Sun, Danni1
2024-09-01
Source PublicationJournal of Hospitality and Tourism Management
ABS Journal Level1
ISSN1447-6770
Volume60Pages:416-428
Abstract

This research employs an exploratory sequential mixed-methods design in three successive studies to investigate why tourists avoid certain destinations. Initially, a qualitative approach (Study 1) using phenomenology was adopted through semistructured interviews. Preliminary results identify that the destination avoidance phenomenon is pertinent to seven themes: poor tourism product, poor image and safety, lack of authenticity and novelty, high cost, poor accessibility, poor host community, and adverse situations. Subsequently, a quantitative approach (Studies 2 and 3) using a survey method was employed to develop a destination avoidance scale, which quantifies findings from Study 1. After undergoing a rigorous scale development process, a 14-item multidimensional scale to measure destination avoidance is developed. The contribution of this research lies in clarifying rationales behind why tourists reject specific destinations, and in developing a multidimensional scale, thereby enriching the literature on destination avoidance. It also informs destination operators with potential strategies to effectively address issues of destination avoidance.

KeywordDestination Avoidance Mixed-methods Research Scale Development Tourist Behavior
DOI10.1016/j.jhtm.2024.09.002
URLView the original
Indexed BySSCI
Language英語English
WOS Research AreaSocial Sciences - Other Topics ; Business & Economics
WOS SubjectHospitality, Leisure, Sport & Tourism ; Management
WOS IDWOS:001312927700001
PublisherELSEVIER, RADARWEG 29, 1043 NX AMSTERDAM, NETHERLANDS
Scopus ID2-s2.0-85203408917
Fulltext Access
Citation statistics
Document TypeJournal article
CollectionFaculty of Business Administration
Corresponding AuthorLeong, Aliana Man Wai
Affiliation1.School of Tourism Management, Sun Yat-Sen University, Zhuhai, Tangzhou Rd. 1, China
2.Key Laboratory of Sustainable Tourism Smart Assessment Technology, Ministry of Culture and Tourism of China, Zhuhai, China
3.Faculty of Business Administration, University of Macau, Taipa, Avenida da Universidade, Macau, China
4.School of Liberal Arts, Macau University of Science and Technology, Taipa, Avenida Wai Long, Macau, China
Corresponding Author AffilicationUniversity of Macau
Recommended Citation
GB/T 7714
Fan, Yulan,Wong, Ip Kin Anthony,Leong, Aliana Man Wai,et al. Destination avoidance and scale development: A mixed-methods approach[J]. Journal of Hospitality and Tourism Management, 2024, 60, 416-428.
APA Fan, Yulan., Wong, Ip Kin Anthony., Leong, Aliana Man Wai., & Sun, Danni (2024). Destination avoidance and scale development: A mixed-methods approach. Journal of Hospitality and Tourism Management, 60, 416-428.
MLA Fan, Yulan,et al."Destination avoidance and scale development: A mixed-methods approach".Journal of Hospitality and Tourism Management 60(2024):416-428.
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