Residential College | false |
Status | 已發表Published |
Exploration of Hotel Reservation Through Mobile Online Travel Agencies | |
Sun, Sunny1; Law, Rob2; Hyun, Sunghyup Sean3 | |
2024-07 | |
Source Publication | International Journal of Tourism Research |
ABS Journal Level | 2 |
ISSN | 1099-2340 |
Volume | 26Issue:4Pages:e2734 |
Abstract | The number of tourists who use smartphones to make hotel reservation is continuously increasing. Nonetheless, only a few studies have investigated the attributes to make hotel reservation via mobile devices (e.g., smartphones). Hence, the present study comprehensively evaluates the attributes to make hotel reservation through mobile online travel agencies (OTAs) based on the web function design framework to identify the perceived important attributes to make hotel reservation via mobile OTAs from the perspective of tourists and to find out the possible factors with specific attributes to measure hotel reservation via mobile OTAs through an online questionnaire survey method. Findings reflect that the perceived important attributes of tourists have changed from those allowing them to meet their hierarchical needs to those supporting their nonhierarchical intertwined needs. In addition, four factors of hotel reservation via mobile OTAs are identified: hotel information provision, relationship and social media, design and layout, and consumer requests. |
Keyword | Hotel Reservation Mobile Online Travel Agencies Tourists |
DOI | 10.1002/jtr.2734 |
URL | View the original |
Indexed By | SSCI |
Language | 英語English |
WOS Research Area | Social Sciences - Other Topics |
WOS Subject | Hospitality, Leisure, Sport & Tourism |
WOS ID | WOS:001290834300001 |
Publisher | WILEY, 111 RIVER ST, HOBOKEN 07030-5774, NJ |
Scopus ID | 2-s2.0-85201366217 |
Fulltext Access | |
Citation statistics | |
Document Type | Journal article |
Collection | Faculty of Business Administration ASIA-PACIFIC ACADEMY OF ECONOMICS AND MANAGEMENT DEPARTMENT OF INTEGRATED RESORT AND TOURISM MANAGEMENT |
Corresponding Author | Hyun, Sunghyup Sean |
Affiliation | 1.College of Sustainability and Tourism, Ritsumeikan Asia Pacific University, Oita, Japan 2.Asia-Pacific Academy of Economics and Management, Department of Integrated Resort and Tourism Management, Faculty of Business Administration, University of Macau, Macao 3.School of Tourism, College of Social Sciences, Hanyang University, Seoul, South Korea |
Recommended Citation GB/T 7714 | Sun, Sunny,Law, Rob,Hyun, Sunghyup Sean. Exploration of Hotel Reservation Through Mobile Online Travel Agencies[J]. International Journal of Tourism Research, 2024, 26(4), e2734. |
APA | Sun, Sunny., Law, Rob., & Hyun, Sunghyup Sean (2024). Exploration of Hotel Reservation Through Mobile Online Travel Agencies. International Journal of Tourism Research, 26(4), e2734. |
MLA | Sun, Sunny,et al."Exploration of Hotel Reservation Through Mobile Online Travel Agencies".International Journal of Tourism Research 26.4(2024):e2734. |
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