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Cultural tightness in organizations: Investigating the impact of formal and informal cultural tightness on employee creativity
Chua, Roy1; Zhao, Na2; Han, Meng1
2024-09-01
Source PublicationOrganizational Behavior and Human Decision Processes
ABS Journal Level4
ISSN0749-5978
Volume184Pages:104338
Abstract

This paper delineates cultural tightness into formal versus informal aspects to depict the strength of norms and the extent of sanctions emanating from both formal and informal norms. Organizations with high formal cultural tightness regulate behaviors through explicit written norms and official sanctions, whereas those with high informal cultural tightness regulate behaviors through uncodified norms, collective beliefs, and informal social sanctions. Through a field study across 14 diverse companies in two countries (Malaysia and the Philippines) and two experiments involving participants from the United States, we found that perceived informal cultural tightness consistently exerts a more significant impact on stifling employee creativity than perceived formal cultural tightness. Additionally, we discovered that these two aspects of cultural tightness also potentially interact to influence employee creativity. Lastly, we identified promotion-focused (but not prevention-focused) self-regulation as a likely mechanism through which informal cultural tightness affects employee creativity. These findings contribute to cultural tightness-looseness theory and research on how organizational culture affects employee creativity.

KeywordCreativity Cultural Tightness Innovation Organization Theory
DOI10.1016/j.obhdp.2024.104338
URLView the original
Indexed BySSCI
Language英語English
WOS Research AreaPsychology ; Business & Economics
WOS SubjectPsychology, Applied ; Management ; Psychology, Social
WOS IDWOS:001262497500001
PublisherACADEMIC PRESS INC ELSEVIER SCIENCE525 B ST, STE 1900, SAN DIEGO, CA 92101-4495
Scopus ID2-s2.0-85196955976
Fulltext Access
Citation statistics
Document TypeJournal article
CollectionFaculty of Business Administration
Corresponding AuthorZhao, Na
Affiliation1.Lee Kong Chian School of Business, Singapore Management University, Singapore
2.Faculty of Business Administration, University of Macau, China
Corresponding Author AffilicationFaculty of Business Administration
Recommended Citation
GB/T 7714
Chua, Roy,Zhao, Na,Han, Meng. Cultural tightness in organizations: Investigating the impact of formal and informal cultural tightness on employee creativity[J]. Organizational Behavior and Human Decision Processes, 2024, 184, 104338.
APA Chua, Roy., Zhao, Na., & Han, Meng (2024). Cultural tightness in organizations: Investigating the impact of formal and informal cultural tightness on employee creativity. Organizational Behavior and Human Decision Processes, 184, 104338.
MLA Chua, Roy,et al."Cultural tightness in organizations: Investigating the impact of formal and informal cultural tightness on employee creativity".Organizational Behavior and Human Decision Processes 184(2024):104338.
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