Residential College | false |
Status | 已發表Published |
Vendor selection in the wake of data breaches: A longitudinal study | |
Wang, Qian1; Jiang, Shenyang2,3; Ngai, Eric W.T.3; Huo, Baofeng4 | |
2024 | |
Source Publication | Journal of Operations Management |
ISSN | 0272-6963 |
Volume | 70Issue:4Pages:568-599 |
Abstract | With the increasing digitization and networking of medical data and personal health information, information security has become a critical factor in vendor selection. However, limited understanding exists regarding how information security influences vendor selection. Drawing from the attention-based view (ABV), this study examines the potential impact of data breaches on hospitals' selection of electronic medical record system (EMRS) vendors. To test our hypotheses, we compile a unique dataset spanning 12 years of observations from US hospitals. Utilizing a coarsened exact matching (CEM) technique combined with a difference-in-differences (DiD) approach, our study shows that hospitals tend to replace their EMRS vendors after experiencing data breaches. Moreover, breached hospitals tend to prioritize information security in such a vendor replacement process by switching to star vendors and migrating towards a single-sourcing configuration. Further post-hoc analyses reveal that these impacts of data breaches are mitigated as the relationship between breached hospitals and vendors matures or when hospitals belong to large healthcare systems. Additionally, we find that the effects of data breaches are contingent on the scale of the breach and are short-term in nature. This research underscores the significance of information security as a crucial consideration in vendor selection for both academia and practitioners. |
Keyword | Attention-based View Data Breach Electronic Medical Record Systems Information Security Information Technology Outsourcing Vendor Selection |
DOI | 10.1002/joom.1294 |
URL | View the original |
Indexed By | SCIE ; SSCI |
Language | 英語English |
WOS Research Area | Business & Economics ; Operations Research & Management Science |
WOS Subject | Management ; Operations Research & Management Science |
WOS ID | WOS:001151745800001 |
Publisher | WILEY111 RIVER ST, HOBOKEN 07030-5774, NJ Journal Impact Factor |
Scopus ID | 2-s2.0-85183834884 |
Fulltext Access | |
Citation statistics | |
Document Type | Journal article |
Collection | Faculty of Business Administration DEPARTMENT OF ACCOUNTING AND INFORMATION MANAGEMENT |
Corresponding Author | Jiang, Shenyang |
Affiliation | 1.Faculty of Business Administration, University of Macau, Taipa, Macao 2.Advanced Institute of Business, Tongji University, Shanghai, China 3.Department of Management and Marketing, The Hong Kong Polytechnic University, Kowloon, Hong Kong 4.School of Management, Zhejiang University, Hangzhou, Zhejiang, China |
First Author Affilication | Faculty of Business Administration |
Recommended Citation GB/T 7714 | Wang, Qian,Jiang, Shenyang,Ngai, Eric W.T.,et al. Vendor selection in the wake of data breaches: A longitudinal study[J]. Journal of Operations Management, 2024, 70(4), 568-599. |
APA | Wang, Qian., Jiang, Shenyang., Ngai, Eric W.T.., & Huo, Baofeng (2024). Vendor selection in the wake of data breaches: A longitudinal study. Journal of Operations Management, 70(4), 568-599. |
MLA | Wang, Qian,et al."Vendor selection in the wake of data breaches: A longitudinal study".Journal of Operations Management 70.4(2024):568-599. |
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