Residential College | false |
Status | 已發表Published |
Blockchain-Enhanced Smart Contract for Cost-Effective Insurance Claims Processing | |
Wang, Qiping1; Lau, Raymond Yiu Keung2; Si, Yain Whar3; Xie, Haoran4; Tao, Xiaohui5 | |
2023-09 | |
Source Publication | Journal of Global Information Management |
ABS Journal Level | 2 |
ISSN | 1062-7375 |
Volume | 31Issue:7Pages:1-21 |
Abstract | Blockchain-enabled smart contracts have revolutionized the insurance industry due to their potential to streamline backend operations, mitigate fraudulent claims, and enhance data security and transparency. Guided by the design science methodology, the authors propose two specific smart contract frameworks to enhance insurance claims processing related to vehicle damage claims and personal injury claims. These proposed frameworks can improve the overall efficiency and effectiveness of insurance claims processing by automating claims submission, review, analysis, and payment, while reducing fraud and data leakage, by merging various data sources and disintermediation. Furthermore, the authors design a smart contract template supported by eight operational algorithms to facilitate the processing of insurance claims with the help of smart contracts. This template provides practitioners with a standardized prototype for the development of secure and efficient insurance applications. |
Keyword | Blockchain Design Science Fintech Insurance Claims Processing Smart Contract |
DOI | 10.4018/JGIM.329927 |
URL | View the original |
Language | 英語English |
Scopus ID | 2-s2.0-85172935723 |
Fulltext Access | |
Citation statistics | |
Document Type | Journal article |
Collection | DEPARTMENT OF COMPUTER AND INFORMATION SCIENCE |
Corresponding Author | Wang, Qiping |
Affiliation | 1.East China Normal University, China 2.City University of Hong Kong, Hong Kong 3.University of Macau, Macao 4.Lingnan University, Hong Kong 5.University of Southern Queensland, Australia |
Recommended Citation GB/T 7714 | Wang, Qiping,Lau, Raymond Yiu Keung,Si, Yain Whar,et al. Blockchain-Enhanced Smart Contract for Cost-Effective Insurance Claims Processing[J]. Journal of Global Information Management, 2023, 31(7), 1-21. |
APA | Wang, Qiping., Lau, Raymond Yiu Keung., Si, Yain Whar., Xie, Haoran., & Tao, Xiaohui (2023). Blockchain-Enhanced Smart Contract for Cost-Effective Insurance Claims Processing. Journal of Global Information Management, 31(7), 1-21. |
MLA | Wang, Qiping,et al."Blockchain-Enhanced Smart Contract for Cost-Effective Insurance Claims Processing".Journal of Global Information Management 31.7(2023):1-21. |
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