| Residential College | false |
| Status | 已發表Published |
| Understanding when and how customer mistreatment inhibits sabotage behaviors but increases apology | |
Chi, N. W,; Lam LW(林朗為) ; Zhu, J. N. Y.; Chen, P.-C.
| |
| 2023-08 | |
| Conference Name | Academy of Management Meeting |
| Source Publication | Academy of Management Meeting
 |
| Conference Date | 2023-8 |
| Conference Place | USA |
| Document Type | Conference paper |
| Collection | DEPARTMENT OF MANAGEMENT AND MARKETING Faculty of Business Administration |
| Affiliation | 1.Sun Yat-Sen University, Taiwan 2.University of Macau 3.Fuzhou University 4.Sun Yat-Sen University, Taiwan |
| Recommended Citation GB/T 7714 | Chi, N. W,,Lam LW,Zhu, J. N. Y.,et al. Understanding when and how customer mistreatment inhibits sabotage behaviors but increases apology[C], 2023. |
| APA | Chi, N. W,., Lam LW., Zhu, J. N. Y.., & Chen, P.-C. (2023). Understanding when and how customer mistreatment inhibits sabotage behaviors but increases apology. Academy of Management Meeting. |
| Files in This Item: | There are no files associated with this item. | |||||
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