Mn-based layered oxide is extensively investigated as a promising cathode material for potassium-ion batteries due to its high theoretical capacity and natural abundance of manganese. However, the Jahn–Teller distortion caused by high-spin Mn(te) destabilizes the host structure and reduces the cycling stability. Here, KNaMnNiZnO (denoted as KNMNO-Z) is reported to inhibit the Jahn–Teller effect and reduce the irreversible phase transition. Through the implementation of a Zn-doping strategy, higher Mn valence is achieved in the KNMNO-Z electrode, resulting in a reduction of Mn amount and subsequently leading to an improvement in cyclic stability. Specifically, after 1000 cycles, a high retention rate of 97% is observed. Density functional theory calculations reveals that low-valence Zn ions substituting the transition metal position of Mn regulated the electronic structure around the Mn-O bonding, thereby alleviating the anisotropic coupling between oxidized O and Mn and improving the structural stability. KNaMnNiZnO provided an initial discharge capacity of 57 mAh g at 100 mA g and a decay rate of only 0.003% per cycle, indicating that the Zn-doped strategy is effective for developing high-performance Mn-based layered oxide cathode materials in PIBs.