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Metaverse in tourism: drivers and hindrances from stakeholders’ perspective
Chen,Sirong1; Chan,Irene Cheng Chu2; Xu,Shaogui3,4; Law,Rob1; Zhang,Mu4
2023
Source PublicationJournal of Travel and Tourism Marketing
ABS Journal Level2
ISSN1054-8408
Volume40Issue:2Pages:169-184
Abstract

Although the transformative impact of the metaverse on tourism and its marketing has been widely discussed, little is known about the metaverse in tourism marketing. In this study, in-depth interviews with 19 representative metaverse tourism stakeholders from multiple categories are conducted. Based on a modified conceptual model of destination competitiveness and stakeholder theory, this study reveals that the factors driving the development of metaverse tourism are planning and management; economic, sociocultural, and technological factors; and recognition and acceptance, whereas the hindrances stem mainly from the government, industry, tourists, local communities, and educational institutions. Accordingly, theoretical and practical contributions are provided.

KeywordAsia Pacific Destination Competitiveness Drivers Grounded Theory Hindrances Metaverse Tourism Qualitative Methodology Stakeholder Theory Tourism Development Tourism Marketing
DOI10.1080/10548408.2023.2227872
URLView the original
Indexed BySSCI
Language英語English
WOS Research AreaSocial Sciences - Other Topics
WOS SubjectHospitality, Leisure, Sport & Tourism
WOS IDWOS:001013381100001
PublisherRoutledge
Scopus ID2-s2.0-85163572406
Fulltext Access
Citation statistics
Document TypeJournal article
CollectionASIA-PACIFIC ACADEMY OF ECONOMICS AND MANAGEMENT
Corresponding AuthorZhang,Mu
Affiliation1.Asia-Pacific Academy of Economics and Management,Department of Integrated Resort and Tourism Management,Faculty of Business Administration,University of Macau,Macao
2.School of Hospitality Management/School of Tourism Management,Macao Institute for Tourism Studies,Macao
3.School of Management,Jinan University,Guangzhou,Guangdong,China
4.Shenzhen Tourism College,Jinan University,Shenzhen,Guangdong,China
First Author AffilicationFaculty of Business Administration
Recommended Citation
GB/T 7714
Chen,Sirong,Chan,Irene Cheng Chu,Xu,Shaogui,et al. Metaverse in tourism: drivers and hindrances from stakeholders’ perspective[J]. Journal of Travel and Tourism Marketing, 2023, 40(2), 169-184.
APA Chen,Sirong., Chan,Irene Cheng Chu., Xu,Shaogui., Law,Rob., & Zhang,Mu (2023). Metaverse in tourism: drivers and hindrances from stakeholders’ perspective. Journal of Travel and Tourism Marketing, 40(2), 169-184.
MLA Chen,Sirong,et al."Metaverse in tourism: drivers and hindrances from stakeholders’ perspective".Journal of Travel and Tourism Marketing 40.2(2023):169-184.
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