Leader–member exchange (LMX) differentiation: A double-edged sword? The interactive effect of LMX and LMX differentiation on followers’ job burnout

UM > Faculty of Business Administration > DEPARTMENT OF MANAGEMENT AND MARKETING

Status	已發表Published
	Leader–member exchange (LMX) differentiation: A double-edged sword? The interactive effect of LMX and LMX differentiation on followers’ job burnout
	Lai, J. Y. M.; Chow, C. W. C.; Loi, R.
	2015-06-01
Source Publication	The 9th Asia Academy of Management Conference
Abstract	Building on the conservation of resources theory, we posit that leader–member exchange (LMX) serves as a valued resource to reduce followers’ job burnout. Informed by the theoretical arguments of reference group theory and norm of equality, we further propose two sets of competing hypotheses to test whether LMX differentiation within teams enhances or dampens the effect of LMX on relieving job burnout. Using a sample of 288 travel agents in Hong Kong, we find a negative relationship between LMX and emotional exhaustion. In support of the prediction of norm of equality, the results show that the negative relationships between LMX and emotional exhaustion and between LMX and diminished sense of personal accomplishment were stronger when LMX differentiation was low. Implications for theory and managerial practice and future research directions are discussed.
Keyword	Leader–member exchange job burnout leader–member exchange differentiation job resource
Language	英語English
The Source to Article	PB_Publication
PUB ID	14926
Document Type	Conference paper
Collection	DEPARTMENT OF MANAGEMENT AND MARKETING
Corresponding Author	Lai, J. Y. M.
Recommended Citation GB/T 7714	Lai, J. Y. M.,Chow, C. W. C.,Loi, R.. Leader–member exchange (LMX) differentiation: A double-edged sword? The interactive effect of LMX and LMX differentiation on followers’ job burnout[C], 2015.
APA	Lai, J. Y. M.., Chow, C. W. C.., & Loi, R. (2015). Leader–member exchange (LMX) differentiation: A double-edged sword? The interactive effect of LMX and LMX differentiation on followers’ job burnout. The 9th Asia Academy of Management Conference.

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