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User Retention: A Causal Approach with Triple Task Modeling
Yang Zhang1,2; Dong Wang1; Qiang Li1; Yue Shen1; Ziqi Liu1; Xiaodong Zeng1; Zhiqiang Zhang1; Jinjie Gu1; Derek F. Wong3
2021-08-19
Conference Name30th International Joint Conference on Artificial Intelligence, IJCAI 2021
Source PublicationIJCAI International Joint Conference on Artificial Intelligence
Pages3399 - 3405
Conference Date19-27August 2021
Conference PlaceVirtual, Online
Abstract

For many Internet companies, it has been an important focus to improve user retention rate. To achieve this goal, we need to recommend proper services in order to meet the demands of users. Unlike conventional click-through rate (CTR) estimation, there are lots of noise in the collected data when modeling retention, caused by two major issues: 1) implicit impression-revisit effect: users could revisit the APP even if they do not explicitly interact with the recommender system; 2) selection bias: recommender system suffers from selection bias caused by user’s self-selection. To address the above challenges, we propose a novel method named UR-IPW (User Retention Modeling with Inverse Propensity Weighting), which 1) makes full use of both explicit and implicit interactions in the observed data. 2) models revisit rate estimation from a causal per- perspective accounting for the selection bias problem. The experiments on both offline and online environments from different scenarios demonstrate the superiority of UR-IPW over previous methods. To the best of our knowledge, this is the first work to model user retention by estimating the revisit rate from a causal perspective.

KeywordUser Retention Task Modeling
URLView the original
Language英語English
Scopus ID2-s2.0-85125492276
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Document TypeConference paper
CollectionFaculty of Science and Technology
DEPARTMENT OF COMPUTER AND INFORMATION SCIENCE
Affiliation1.Ant Group, Hangzhou, China
2.Beihang University, Beijing, China
3.University of Macau, Macau, China
Recommended Citation
GB/T 7714
Yang Zhang,Dong Wang,Qiang Li,et al. User Retention: A Causal Approach with Triple Task Modeling[C], 2021, 3399 - 3405.
APA Yang Zhang., Dong Wang., Qiang Li., Yue Shen., Ziqi Liu., Xiaodong Zeng., Zhiqiang Zhang., Jinjie Gu., & Derek F. Wong (2021). User Retention: A Causal Approach with Triple Task Modeling. IJCAI International Joint Conference on Artificial Intelligence, 3399 - 3405.
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