Residential College | false |
Status | 已發表Published |
Is emotional engagement possible for emotionally demanding jobs? The role of leader-member exchange (LMX). | |
Lam, L. W.; Xu, A.J.; Loi, R. | |
2018-04-01 | |
Source Publication | Journal of Personnel Psychology |
ABS Journal Level | 2 |
ISSN | 1866-5888 |
Pages | 42-52 |
Abstract | Guided by work engagement theory and self-control theory, this study hypothesizes that among high leader-member exchange (LMX) employees, emotional job demands are positively related to emotional engagement and negatively related to subsequent intention to quit, whereas among low-LMX employees, emotional job demands are negatively related to emotional engagement and positively related to subsequent intention to quit. Using data collected from 182 resort and casino staff at two waves, we revealed that through emotional engagement, emotional job demands have a positive indirect effect on intention to quit for low-LMX employees but a negative indirect effect for high-LMX employees. The findings carry important implications for resource-based interventions aimed at increasing emotional engagement and decreasing intention to quit among employees confronting emotional job demands. |
Keyword | Emotionally Demanding Jobs Emotional Engagement |
DOI | 10.1027/1866-5888/a000194 |
Language | 英語English |
The Source to Article | PB_Publication |
Fulltext Access | |
Citation statistics | |
Document Type | Journal article |
Collection | DEPARTMENT OF MANAGEMENT AND MARKETING Faculty of Business Administration |
Recommended Citation GB/T 7714 | Lam, L. W.,Xu, A.J.,Loi, R.. Is emotional engagement possible for emotionally demanding jobs? The role of leader-member exchange (LMX).[J]. Journal of Personnel Psychology, 2018, 42-52. |
APA | Lam, L. W.., Xu, A.J.., & Loi, R. (2018). Is emotional engagement possible for emotionally demanding jobs? The role of leader-member exchange (LMX).. Journal of Personnel Psychology, 42-52. |
MLA | Lam, L. W.,et al."Is emotional engagement possible for emotionally demanding jobs? The role of leader-member exchange (LMX).".Journal of Personnel Psychology (2018):42-52. |
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