UM  > Faculty of Business Administration  > DEPARTMENT OF MANAGEMENT AND MARKETING
Residential Collegefalse
Status已發表Published
Is emotional engagement possible for emotionally demanding jobs? The role of leader-member exchange (LMX).
Lam, L. W.; Xu, A.J.; Loi, R.
2018-04-01
Source PublicationJournal of Personnel Psychology
ABS Journal Level2
ISSN1866-5888
Pages42-52
Abstract

Guided by work engagement theory and self-control theory, this study hypothesizes that among high leader-member exchange (LMX) employees, emotional job demands are positively related to emotional engagement and negatively related to subsequent intention to quit, whereas among low-LMX employees, emotional job demands are negatively related to emotional engagement and positively related to subsequent intention to quit. Using data collected from 182 resort and casino staff at two waves, we revealed that through emotional engagement, emotional job demands have a positive indirect effect on intention to quit for low-LMX employees but a negative indirect effect for high-LMX employees. The findings carry important implications for resource-based interventions aimed at increasing emotional engagement and decreasing intention to quit among employees confronting emotional job demands.

KeywordEmotionally Demanding Jobs Emotional Engagement
DOI10.1027/1866-5888/a000194
Language英語English
The Source to ArticlePB_Publication
Fulltext Access
Citation statistics
Document TypeJournal article
CollectionDEPARTMENT OF MANAGEMENT AND MARKETING
Faculty of Business Administration
Recommended Citation
GB/T 7714
Lam, L. W.,Xu, A.J.,Loi, R.. Is emotional engagement possible for emotionally demanding jobs? The role of leader-member exchange (LMX).[J]. Journal of Personnel Psychology, 2018, 42-52.
APA Lam, L. W.., Xu, A.J.., & Loi, R. (2018). Is emotional engagement possible for emotionally demanding jobs? The role of leader-member exchange (LMX).. Journal of Personnel Psychology, 42-52.
MLA Lam, L. W.,et al."Is emotional engagement possible for emotionally demanding jobs? The role of leader-member exchange (LMX).".Journal of Personnel Psychology (2018):42-52.
Files in This Item:
There are no files associated with this item.
Related Services
Recommend this item
Bookmark
Usage statistics
Export to Endnote
Google Scholar
Similar articles in Google Scholar
[Lam, L. W.]'s Articles
[Xu, A.J.]'s Articles
[Loi, R.]'s Articles
Baidu academic
Similar articles in Baidu academic
[Lam, L. W.]'s Articles
[Xu, A.J.]'s Articles
[Loi, R.]'s Articles
Bing Scholar
Similar articles in Bing Scholar
[Lam, L. W.]'s Articles
[Xu, A.J.]'s Articles
[Loi, R.]'s Articles
Terms of Use
No data!
Social Bookmark/Share
All comments (0)
No comment.
 

Items in the repository are protected by copyright, with all rights reserved, unless otherwise indicated.